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Policy of Reservation & Cancellation:

Booking conditions

 

The prices include Mexican tax of 16% + 3% bank transaction charge.

We offer two options to make your reservation: when booking by e-mail, we will send you the booking form / contract lease and a list of payment options. Alternatively you can book and pay directly via our partner Travel Agency www.esprit-daventure.com  for your deposit of 50%.

To confirm your reservation, a deposit payment of 50% is due within 5 business days after the date of reservation. We reserve the right to treat any booking as cancelled if the amounts due are not paid in time.

The balance is payable 45 days before the arrival. For bookings made within 45 days before the date of arrival full payment will be required.

If the balance  is not made within 45 days before the date of arrival your room reservation and/or the villa will be subject to availability and may be cancelled. The deposit will not be refunded. We are not responsible for bank transfer charges or insurance travel.

 

Cancellation policy

 

Our policy is pretty much the same thing as all the hotels, Artists Residences or Yoga retreat centers.

Our company operates under the 'eco-friendly & fair trade' Label, so if you book with us, and we keep  your room, or the villa for you or a group, then there is not much chance  that other clients/participants will  fill your space (room + activities already reserved-paid to suppliers) if you cancel at the last minute. Please, be 100% sure that you want to be here in  the Residence-Villa Arte Mexico before you book your place and send your first payment. Please understand that if you do not come on the scheduled date of your reservation, even if we keep your deposit of 50%, we lose the other 50% you would have normally paid and your  room will remain empty . In this case we share the loss of income also with you. This applies to all situations, whether caused by your own fault, medical emergencies, or other reasons.

 

Cancellation policy - 60 days and less

 

If you need to cancel your booking more than 60 days before your arrival date, we will refund half of the 50% deposit.

If you cancel your reservation between 59 days and 45 days before your arrival date, the total amount of your deposit will not be refunded.

In case of cancellation 44 days and less before the arrival date the total amount of 100% of stay is non-refundable.

If you have paid a deposit directly with the Residence - Villa Arte México, the same policy above applies. If you have paid your deposit via a travel agency or other organization, you will need to check their refund policy.
 

Questions / Answers that you can send us by email concerning your reservation (see Contact page). Once we receive your booking request, we will send you our availability and instructions for the payment of the deposit. Thank you!

 

Name, first name

Phone #.

Email

 

What is the best time to reach you?

 

From what city you are going to travel?

 

Date - When will you come to Residence-Villa Arte Mexico?

 

What package(s) are you interested?

Residence Arts & Culture

Package - Yoga & Maya Aventuras

Package - Gym-CrossFit & Maya Aventuras

Package - Collection Maya Aventuras

Package - week-end / 3 days

 

 

Simple package = accommodation + meals

None

Other:

 

Group * how many people will be with the Group (including you)?

 

Kind - of individual or group?

Male (s)

Female (s)

Couple (s)

 

Occupancy - Please tell us what type of accommodation you need?

 

Room double occupancy «Villa-1»

Room single occupancy «Villa-1»

Master bedroom - double or single occupancy Deluxe «Villa-1»

 

Room double occupancy «Villa-2»

Room single occupancy «Villa-2»

Master bedroom - occupancy double or single Deluxe «Villa-2»

 

How did you hear about the Residence - Villa Arte Mexico

Facebook

Google +

Professional network

From a friend

Media

Other:

 

Would you like to receive our Newsletter for our events and special offers 6 - 12 times a year?

Yes

No


 

Questions? Canada  +1  438-933-4493 | Email: villa.arte.mexico@gmail.com @gmail.com

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